Leasing an apartment is a unique and delicate process that requires a special blend of ingredients to create the perfect recipe for success. Just like in the world of culinary arts, where skilled chefs create dishes that tantalize the taste buds, successful leasing professionals must craft an experience that leaves prospective residents excited about the […]
A Recipe for a Successful Apartment Lease Read More »
Property management is a dynamic and challenging profession that involves overseeing the operation, maintenance, and administration of real estate properties. As such, it requires a deep understanding of property management principles, as well as knowledge of laws, regulations, and market trends that impact the industry. A property manager is responsible for ensuring the financial performance
Property Management Courses – Absorb the Education Read More »
You’ve just taken a warm sip of your morning coffee in your office breakroom, running through your mind the objectives of today’s team strategy meeting as you walk through the halls. You can hear the quiet buzz of your employees from outside the conference room, engrossed in conversation about their weekend and what’s to come.
Getting Started in Team Management Read More »
When you walk into a coffee shop, customer service seems like a no-brainer. In most industries, it seems that customer service is a simple process where the customer is always right, and you must do anything and everything to please them. But is that the case in property management? Is the customer always right, and
How to Excel in Property Management Customer Service Read More »
It really has become a small world, hasn’t it? The office environment continues to change due to the great diversity of people who are in the workforce. Unfortunately, conscious and/or subconscious discrimination tendencies may be present within our team. Workplace diversity, equity, and inclusion is not a topic any property management company should overlook. Let’s
Workplace Diversity, Equity, and Inclusion – Can’t We All Just Get Along? Read More »
Sexual harassment in the workplace is an issue that continues to be reported by employees each year to the EEOC. The property management industry is not immune. However, the EEOC recognizes the fact that the majority of sexual harassment incidents that occur often go on unreported. This quote from their report on Sexual Harassment in Our Nation’s
Sexual Harassment Prevention in the Workplace – Training for Change Read More »
I am thrilled and humbled that my amazing colleague Mike Brewer asked to do a reverse podcast. From our pioneer days to now, we talk about the journey, focusing on our passion for learning. I had such a great time chatting with Mike. We share a dedication to property management and education. We are also
Reverse Interview – Mike Brewer Interviews Jonathan Saar Read More »
