Conflict in the workplace is not a pleasant scenario. It breeds stress, which leads to a lack of productivity, ultimately impacting the company negatively. The question arises: What is being done to foster positive energy within the team? Building positive energy is recognized as a collective effort, as relying on a single individual is often […]
Finding a new home to rent is not at all like buying the newspaper or a gallon of milk. There is a deep level of thought, research, and investigation to make a decision and to commit to a place to call home. In many ways, the process can be paralleled to dating and marriage. How?
In the world of multifamily, we’re constantly immersed in written communication. Every day, we tackle various forms of correspondence that can significantly shape our professional image. Relying solely on spell check isn’t enough when crafting these messages. It’s vital to reflect on the daily written exchanges that form a core part of our responsibilities.Whether it’s
Leasing an apartment is a unique and delicate process that requires a special blend of ingredients to create the perfect recipe for success. Just like in the world of culinary arts, where skilled chefs create dishes that tantalize the taste buds, successful leasing professionals must craft an experience that leaves prospective residents excited about the
Property management is a dynamic and challenging profession that involves overseeing the operation, maintenance, and administration of real estate properties. As such, it requires a deep understanding of property management principles, as well as knowledge of laws, regulations, and market trends that impact the industry. A property manager is responsible for ensuring the financial performance
You’ve just taken a warm sip of your morning coffee in your office breakroom, running through your mind the objectives of today’s team strategy meeting as you walk through the halls. You can hear the quiet buzz of your employees from outside the conference room, engrossed in conversation about their weekend and what’s to come.
When you walk into a coffee shop, customer service seems like a no-brainer. In most industries, it seems that customer service is a simple process where the customer is always right, and you must do anything and everything to please them. But is that the case in property management? Is the customer always right, and
It really has become a small world, hasn’t it? The office environment continues to change due to the great diversity of people who are in the workforce. Unfortunately, conscious and/or subconscious discrimination tendencies may be present within our team. Workplace diversity, equity, and inclusion is not a topic any property management company should overlook. Let’s
Sexual harassment in the workplace is an issue that continues to be reported by employees each year to the EEOC. The property management industry is not immune. However, the EEOC recognizes the fact that the majority of sexual harassment incidents that occur often go on unreported. This quote from their report on Sexual Harassment in Our Nation’s
I am thrilled and humbled that my amazing colleague Mike Brewer asked to do a reverse podcast. From our pioneer days to now, we talk about the journey, focusing on our passion for learning. I had such a great time chatting with Mike. We share a dedication to property management and education. We are also