Property management is a dynamic and challenging profession that involves overseeing the operation, maintenance, and administration of real estate properties. As such, it requires a deep understanding of property management principles, as well as knowledge of laws, regulations, and market trends that impact the industry. A property manager is responsible for ensuring the financial performance … Read more
You’ve just taken a warm sip of your morning coffee in your office breakroom, running through your mind the objectives of today’s team strategy meeting as you walk through the halls. You can hear the quiet buzz of your employees from outside the conference room, engrossed in conversation about their weekend and what’s to come. … Read more
When you walk into a coffee shop, customer service seems like a no-brainer. In most industries, it seems that customer service is a simple process where the customer is always right, and you must do anything and everything to please them. But is that the case in property management? Is the customer always right, and … Read more
It really has become a small world, hasn’t it? The office environment continues to change due to the great diversity of people who are in the workforce. Unfortunately, conscious and/or subconscious discrimination tendencies may be present within our team. Workplace diversity, equity, and inclusion is not a topic any property management company should overlook. Let’s … Read more
Sexual harassment in the workplace is an issue that continues to be reported by employees each year to the EEOC. The property management industry is not immune. However, the EEOC recognizes the fact that the majority of sexual harassment incidents that occur often go on unreported. This quote from their report on Sexual Harassment in Our Nation’s … Read more
I am thrilled and humbled that my amazing colleague Mike Brewer asked to do a reverse podcast. From our pioneer days to now, we talk about the journey, focusing on our passion for learning. I had such a great time chatting with Mike. We share a dedication to property management and education. We are also … Read more