Introduction To Team Management

What is Team Management?

• Better together
• What is team management?
• Why is team management important?
• So, what does a team manager actually do?
• Check your understanding
• Summary

What Makes a Team Effective?

• The highly effective team
• Consider this
• 6 traits of effective teams
• What characteristics detract from team effectiveness?
• Check your understanding
• Summary

Communicating with Your Team

• Team communication woes
• Why communication matters in team setting
• 6 goals of team communication and tips to achieve them
• Verbal, nonverbal, and written communication
• Practice what you’ve learned
• Summary

Common Team Problems and How to Resolve Them

• Even dream teams have nightmares, too
• The problem: trust
• The solution
• The problem: communication
• The solution
• The problem: conflict
• The solution
• The problem: alignment
• The solution
• What’s the problem?
• Check your understanding
• Summary

Team Management Tips and Techniques

• A learning process
• Be generous with information
• Time to grow
• Motivating your team
• Who do you look up to?
• Check your understanding
• Summary

FINAL EXAM