Steps for Better Communication

Episode 53

What are three common barriers to effective communication in the workplace? Is it all leadership’s fault, or should everyone share the responsibility? Join us as we discuss steps that everyone should take for better communication.

Host(s): Jonathan Saar from Market Me Social and Mark Howell from Howl Creative Concepts

Show Highlights

“I hate my job!” “I hear you, but I am not listening.” “I have trust issues.” These are the three common barriers that erode effective communication. This article will consider what these look like in the workplace and how we can overcome them.

Key Questions/Topics Covered

I hate my job! – Job dissatisfaction and communication 

We all know that there is no such thing as a perfect work environment, but what should you do if you find yourself actually hating your job? Job dissatisfaction can affect our mental health, our personal lives, and of course, how we interact at work. What does this have to do with communication? Quite often, lack of effective communication is the leading reason people become dissatisfied with their job. 

Effective communication can remove many pain points and help develop problem-solving skills. But as the saying goes, communication is a two-way street. You need to identify what the barrier is and talk to your team or manager about it. Be honest about what you struggle with and ask for help. If you still find yourself needing to move on in your career path, take time to reflect on the good aspects of your current position so you can move on with a positive headspace and continue using your communication skills.

I hear you, but I am not listening – What is active listening?

One of the most significant communication barriers today is the overuse of electronic devices. They are constantly in our face, on our wrist beeping and vibrating away, vying for our attention.  But can we say we are genuinely listening to another person if we are simultaneously checking a text message or an email? 

Active listening is when your mind is clear and focused on the conversation. In order to have a meaningful discussion, we should ensure that we are ready to concentrate and be device-free. Even then, we should ask questions to ensure understanding.

Trust issues erode effective communication

When people don’t trust you, they will not listen to you. You bring 50% of the trust to any given relationship. Ask yourself, what am I showing my organization? Am I being sincere and authentic? What about the little things, like answering messages in a timely manner or being punctual for meetings?

How we carry out these actions will determine whether we are building trust or eroding it. Being genuine and dependable will aid us in building trust within our workplace and encourage effective communication. 

Communication is crucially important for us to be able to do our jobs effectively and enjoyably. By breaking down the barriers we discussed here and following the steps provided, you can harness the skill of better communication.

Class dismissed!

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