Episode 65 Customer or resident loyalty is something every property should be concerned about. What are some critical factors to building a long-lasting relationship with your residents? How can you foster an environment that breeds loyalty? Host(s): Jonathan Saar from Market Me Social and Mark Howell from Howl Creative Concepts Show Highlights Customer service has …
Episode 60 Japan, Spain, Ireland, the list goes on as more countries embrace a four-day workweek. But is it sustainable? What are some of the challenges? Join us as we break down whether a four-day workweek is possible here or merely a dream for the property management industry. Host(s): Jonathan Saar from Market Me Social …
Episode 51 Like it or not, mystery shops are part of the property management industry. Mark and Jonathan are back to chat about Mark’s recent harrowing experience and, of course, share tips to help you avoid mystery shops of horrors. Host(s): Jonathan Saar from Market Me Social and Mark Howell from Howl Creative Concepts Show …
Episode 50 We are taught to be friendly and inviting when talking with residents, but is there a line? Mark and Jonathan take us through the top ten expressions you should never say to a resident. Some will definitely make you chuckle, but they all show the importance of being careful to keep our feet …
Top 10 Expressions You Should Never Say to a Resident Read More »
Episode 16 – JuvoHub Podcast Host: Jonathan Saar from Market Me Social and Mark Howell from Howl Creative Concepts Our Special Guest: Jamie Lee, Director of Sales and Training at Integral Property Management Jamie Lee is a native of Atlanta, Ga, and has been in the multi-family property management industry for over thirty years. Marketing …
Episode 15 – JuvoHub Podcast Host: Jonathan Saar from Market Me Social and Mark Howell from Howl Creative Concepts Our Special Guest: Audra Lamoon “Chief Happiness Officer at Livewire Performance Consultants Ltd; Audra is an Experiential Corporate Trainer, Speaker, Turn-around Advisor, Consultant, and Coach in retail, hotel, residential, mixed-use, property, and hospitality.Focus is always on …
Episode 6- JuvoHub Podcast Our Special Guest: Mark Howell Please Support Our Sponsors: In this episode, we welcome our guest, Mark Howell, from Howl Creative Concepts. Mark has over 20 years of industry experience. He is a passionate national speaker that makes each day count and helps your team live & breathe that commitment. Be sure to …
The Customer Experience – Creating a Sustainable Brand Program Read More »
