Episode Categories: Customer Service

How Do You Gain Customer Loyalty?

How Do You Gain Customer Loyalty?

Episode 65 Customer or resident loyalty is something every property should be concerned about. What are some critical factors to building a long-lasting relationship with your residents? How can you foster an environment that breeds loyalty? Host(s): Jonathan Saar from Market Me Social and Mark Howell from Howl Creative Concepts Show Highlights Customer service has …

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Is A Four Day Work Week Possible?

Is a Four-Day Workweek Possible?

Episode 60 Japan, Spain, Ireland, the list goes on as more countries embrace a four-day workweek. But is it sustainable? What are some of the challenges? Join us as we break down whether a four-day workweek is possible here or merely a dream for the property management industry. Host(s): Jonathan Saar from Market Me Social …

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Omnichannel Customer Service

Omnichannel Customer Service

Episode 15 – JuvoHub Podcast Host: Jonathan Saar from Market Me Social and Mark Howell from Howl Creative Concepts Our Special Guest: Audra Lamoon “Chief Happiness Officer at Livewire Performance Consultants Ltd; Audra is an Experiential Corporate Trainer, Speaker, Turn-around Advisor, Consultant, and Coach in retail, hotel, residential, mixed-use, property, and hospitality.Focus is always on …

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